We understand color matching can be tricky, and we're here to help. We offer 3 ways to get color matched! Schedule a free virtual consultation, email in photos for review, or get clip-in color samples that you can easily clip-in and blend with your real hair to determine the best blend! Colors may vary and can appear different online, depending on the computer screen or device. Lighting on your phone, computer and in the photos can alter the appearance of hair colors. Color matching by email or online cannot be guaranteed for these reasons. For additional help with getting color matched, please reach out to our concierge team at support@glamseamless.com or call 888-401-6161 9am-5pm EST Mon-Fri.

Ready to wear collections such as Clip-ins, Glam Bands and Ponytails will come included with a tester swatch. Semi-permanent methods such as Tape-ins, Traditional Wefts and Keratin Tip extensions wil not come with a tester included. If your extensions have been opened and the color is not a match, our team will work to provide you with the best resolution and assist you with finding the best shade. We are required to follow hygine regulations therefore we are unable to accept any item back that has been opened. We recommend utilizing our color matching options to ensure the color purchased will be the best match! For additional help with getting color matched, please reach out to our concierge team at support@glamseamless.com or call 888-401-6161 9am-5pm EST Mon-Fri.

Natural lighting is the ideal light source for a color match as hair will appear as it's true tone under natural lighting.

Finding the best extensions for you will depend on your lifestyle, preferences, hair density and what your overall hair goals are! We offer free virtual consultations which is the best way to get assistance with fidning the best collection and color to achieve your hair dreams!

Each of our tape in collections have a defining quality that sets them apart from each other! Our Remy 2.0 tape ins are our most popular, and contain the most total tape tabs. The Invisi 2.0 has the hair coming over the tape weft so it appears as if it is growing directly from the scalp which is ideal for fine/thin hair. The hand tied tape ins are longer in width to cover more surface area and can be cut for ultimate color and width customization!

Double drawn refers to the extensions having the same thickness from root to tip. All of our extensions are made with 100% human remy hair that is double drawn and the cuticle is intact. We stand behind and are proud of the extension quality that we offer!

When choosing the right hair extensions, one of the questions you may often ask yourself is "What length would be best for me?" Please do keep in mind we require all hair growth to be 3-4 inches in order to wear our extensions for a proper fit. Glam Seamless offers many lengths to make sure you look fabulous but also feel comfortable! The lengths we now offer would be 16"-24" throughout our widespread collections. We recommend booking a virtual consultation with our Glam stylist or by consulting with your stylist.

Glam Seamless' hair is ethically sourced globally

We are offer discounts for stylist who become certified with Glam Seamless and or partner with Glam Seamless. Learn more about our education and partnership here.

Orders ship same day if placed before 5pm EST. We do not ship orders out on weekends or national holidays. The first shipping day counted for transit is the following business day. An email notification will be sent once the order has been placed, shipped, and delivered. All shipments have real time tracking and verified tracking numbers so you can track your items 24/7 with delivery confirmation. For additional support, please reach out to our concierge team at support@glamseamless.com or call 888-401-6161 9am-5pm EST Mon-Fri.

Due to the high demand of our orders and fast shipping, orders cannot be cancelled or modified after they have been placed. Once an order has been placed, our system process begins imediately and we are unable to honor requests for order cancellations or modifications. Modifications include products (adding/removing, changing item collection, color, or length) shipping address, shipping method, payment method and billing information.

We offer standard 5-10 business day (USPS) Express 2-4 business day (USPS) and Express 2 business day (FedEx) shipping methods. Orders ship same day if placed before 5pm EST. Orders are not shipped on weekends or national holidays. We offer free standard shipping for orders over $250.00. We also offer a same day shipping option called Shipsi which provides same-day shipping within a 10 mile radius from each of our Glam Store locations!

When packages are returned to sender our support team will reach out to confirm the best shipping address and our warehouse will attempt to re-ship the package once it has been recieved. If a package is returned for a second time, the order wil automatically be restocked and refunded to the original payment method. Please note when packages are returned to sender we have no control over how long it will take for the package to arrive back to our facility.

We offer an optional shipping protection called Route which protects packages from loss, theft or damage during transit. Route will auto apply to the cart at checkout and can easily be removed if not interested. Route is a small percentage of the order total and we highly recommend purchasing Route to protect your investment! If you are not seeing Route apply at checkout and are interested in the package protection, please reach out to our support team at support@glamseamless.com or call 888-401-6161 9am-5pm EST Mon-Fri.

While Glam Seamless would love to provide extensions world-wide, there are a few countries that we do not ship to. We do not ship to Egypt, Brazil, Italy, or Spain. Please note that flammable items are not shipped out of the United States.

Our warehouse is based in Salt Lake City, Utah therefore most shipments will be shipped from our main warehouse. We do have 2 Salon retail locations based in New York and West Hollywood California available to ship items that maybe out of stock from the warehouse. Orders that are shipped from the salon may have a 24 hour shipping delay.

Glam Seamless offers Shipping Guarantee on all orders that are delayed more than 24 hours then promised by the carrier. If your shipment has not arrived within the time frame chosen at check out with a 24 hour buffer time frame, a refund will be provided to the card used to complete the purchase with us! Please contact our customer support team Support@glamseamless.com or call us at 888-401-6161 Mon-Fri for more information.

If you are still experiencing shipping issues, please contact the carrier directly as they would be able to give you the most up-to-date information. If you are still experiencing issues or are unhappy with the shipping, please feel free to contact us by phone, email, chat, or text. Please know that we are unable to give more information than what is shown on the shipping carriers site.

We are happy to accept returns and exchanges on unopened, unused items that are within 30 days from the date of purchase. Holiday orders (December 1st-January 1st) will be eligible for return from 60 days from date of purchase. If it is past the return window time frame andreturn and the item is shipped back to us store credit can will be provided only. (item must be unopened/unused) Exclusions apply to final sale items.

For U.S. returns click HERE
For International returns click HERE.

A final sale item confirms the item is a final sale purchase and is not elgible for return or exhcange. The reasons for a final sale item can range from product discontinuation, tools & accessories, to following standard hygine regulations.

We offer free returns unless the item returned is altered or damaged upon receipt. If the item is received in altered condition, a $10 fee will be deducted from the return amount.There is a 30 day window from the date of purchase for an order to be eligible for return or exchange.

Once your product is sent back to us and received by our warehouse, it can take up to 7 business days for the returns department to receive, log, process and complete your return or exchange.

Glam Seamless extensions can be purchased using a wide variety of payment methods. We accept credit cards from Visa, Mastercard and American Express. We also offer payment plan options where you can split up the payments over the course of 6 weeks with Klarna.

The Glam Seamless warranty covers manufacturing defects from 60 days from thedate of purchase. The warranty does not cover defects from installation, altering the extensions in any way from their original form, as well as improper use of hair care and extension handling. Please be advised that refunds are not issued on quality control submissions. If your item is found to be defective, a replacement or store credit will be provided. Glam Seamless has the right to determine the value of store credit offered based on many factors. Exclusions apply on final sale items.

Our Quality Control team requires images showing the quality issue as well as additional information on product usage and maintenance for review in order to provide the best resolution and help you get to the bottom of the issue experienced! Our team reviews each case as fairly and reasonably within the policies that we have in place. Our team will take into consideration all information that is submitted and provide a resolution within our policies as stated.