The Glam Seamless warranty covers manufacturing defects from 60 days from thedate of purchase. The warranty does not cover defects from installation, altering the extensions in any way from their original form, as well as improper use of hair care and extension handling. Please be advised that refunds are not issued on quality control submissions. If your item is found to be defective, a replacement or store credit will be provided. Glam Seamless has the right to determine the value of store credit offered based on many factors. Exclusions apply on final sale items.